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Our Shopify store looked lovely but explained nothing. KOMERCE BUILDR rebuilt the product pages around how people actually choose a jar of preserves — origin, pairing, ingredients — and the layout finally feels like walking into our shop. The rebuild was calm, well-scoped, and they never pushed features we didn't need.

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I wanted a partner who would test, not guess. Every conversion change came with a clear hypothesis, a reason it mattered, and a review afterwards. Some ideas didn't land and they said so plainly. That honesty made it easy to trust the changes that did stay on the site.

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Our catalog had grown into a maze of near-duplicate products and confusing collections. They untangled it, set naming rules, and rebuilt navigation so shoppers and our wholesale buyers browse the same logic. It sounds unglamorous, but it changed how our whole team talks about the range.

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Brand consistency was slipping as we added channels. The team pulled our packaging, site, emails, and ads into one visual system with simple guidelines my small team can actually follow. Now a new product launch looks like us everywhere, without me approving every single asset.

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Subscriptions were our biggest opportunity and our biggest headache. They reworked the Recharge setup, simplified the plan options, and wrote clearer messaging about skipping and pausing. Customers now understand what they're signing up for, and our support inbox is noticeably quieter.

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Amazon felt like a separate company we were failing to run. They cleaned up our listings, fixed variation issues, and set a weekly rhythm for inventory and reviews. For the first time I know what's happening on the marketplace without logging in every morning to check.

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Our Klaviyo account was a graveyard of half-built flows. They mapped the full customer lifecycle, rebuilt welcome, browse, and replenishment journeys, and wrote copy that sounds like our brand rather than a template. I finally have an email program I'm proud to show leadership.

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Pet parents buy on routine, and our site ignored that. They redesigned the reorder path, added clear bundle options, and simplified checkout on mobile. What I appreciated most was how they explained each decision in plain language so I could make calls confidently.

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We run Shopify, Amazon, and retail partners, and nothing lined up — pricing, content, or launch timing. KOMERCE BUILDR built a shared operating calendar and content source that every channel pulls from. Multi-channel stopped feeling like three separate fires to put out each week.

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Faire was a channel we'd neglected. They rebuilt our wholesale catalog, rewrote product descriptions for buyers rather than shoppers, and tidied minimums and imagery. Retailers now tell us the line is easy to understand, which is exactly what we needed from a small brand.

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I came in asking for ads and left with a better business. They paused our paid spend until the landing pages could actually explain the product, then relaunched campaigns with tighter creative. It was frustrating for two weeks and absolutely the right call.

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The ongoing support is what sets them apart. Every month brings a short, honest report, a prioritized list of improvements, and quick fixes when something breaks before a promotion. It feels like having an experienced commerce lead on the team without the overhead.

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Our product pages had beautiful photography and terrible clarity. They restructured every page around shade, skin type, and routine, added comparison blocks, and cleaned up the reviews layout. Shoppers stopped emailing us to ask which product was right for them.

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Launching on Shopify felt overwhelming until we started working together. They planned the store in clear phases, helped us choose apps carefully, and trained my team to manage collections and content. We launched on time, and I actually understand how my own store works.

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Listing quality was holding us back on Amazon. They rewrote titles and bullets for real search behavior, rebuilt A+ content, and organized our images to answer questions before buyers ask. The process was structured and they documented everything so we can keep the standard.

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We wanted to look premium without looking cold. The creative work struck that balance — warm photography direction, clean typography, and packaging details carried into the storefront. They listened closely to the story behind our recipes and made sure the site told it well.

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Their approach to the customer journey was very methodical. They mapped each step from first ad to second purchase, found where shoppers were confused, and fixed those moments one at a time. Precise, patient work, and they communicated clearly across our time zone difference.

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Retention was always an afterthought for us. They built a post-purchase education series that teaches customers how to use our products properly, then gently invites them back. It feels helpful rather than salesy, which matters enormously for a wellness brand built on trust.

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Our paid campaigns and site launches never matched — different messages, different visuals, different timing. They coordinated creative, landing pages, and email around each campaign so everything tells one story. Planning launches is now a calm, shared process instead of a scramble.

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We needed help with day-to-day operations more than another redesign. They took over product uploads, promotions setup, and app maintenance, and created simple checklists for our team. Small things stopped slipping through the cracks, and I got my weeks back for planning.